Shipping Policy
We ship all over India. Register with us to receive updates on shipping, promotions and other related information.
Delivery method
Orders are shipped and delivered within 15-20 business days. (9am-5pm, Monday to Saturday). Delivery time may exceed depending on the locations.
Shipping charges:
We offer free shipping all over India over Rs. 899.
Tax information:
All silver articles and jewellery prices are inclusive of 3% GST. Wooden and marble items such as panels, mirrors, trays and are inclusive of 12% GST.
Important shipping information:
Order cut-off times
Order cut-off times are provided as guidelines only, and do not take into account possible delays caused by payment authorization. We aim to dispatch all orders within 15-20 working days with the exception of Indian public holidays where it may take up to 30 days. Estimated delivery times are to be used as a guide only and commence from the date of dispatch.
We are not responsible for any delays caused by natural calamities and unavoidable circumstances.
Redirect orders
We are unable to redirect orders once the products have been dispatched. All orders require a signature and proof of ID upon receipt of order.
Shipping to multiple addresses
Currently each product can be shipped only to a single destination address. If you wish to ship the products to different addresses, you will need to place separate orders.
Delivery time
We make our best efforts to deliver each item in your order within 20 days of your placing the order, inclusive of processing time. However, in some cases, we may take longer to ship the order as we may have to produce/procure it.
In the unlikely event that we are not able to deliver your complete order within 25 working days, you can request us to cancel the order. In such cases, your payment against the order shall be refunded. But we still want to let you know the wait will be worth it as all the product are one of a kind and could not be available once sold to someone else.
To ensure that your order reaches you in the fastest time and in good condition, we only ship through reputed courier agencies.
While we shall endeavour to ship all items in your order together, this may not always be possible due to product characteristics, or availability.
If Packaging is tampered
If you believe that the packaging is tampered with or damaged, before accepting delivery of the goods, please refuse to take delivery of the package, and call our help number +91 8445777784 or email us at info@AI925.in, mentioning your order reference number.
Signature and proof of ID
All shipments require a signature and proof of ID confirmation from the recipient.
PLEASE NOTE: Recipient needs to keep a photocopy of any of the following photo ID proofs handy for receiving the delivery.
Pan card
Driving License
Passport
Voter’s card
Our customer service may contact you for additional information if required. After your order is shipped, you will receive a confirmation email from us.
We require a signature and proof of ID for any goods delivered, at which point responsibility for your purchased goods passes to you. If you have specified a recipient other than yourself for delivery purposes (for example as a gift) then the same person will have to sign as well as give their photo ID as evidence of delivery.
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Cancellation Policy 
Please note that there may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. Some situations that may result in your order being cancelled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled after your credit card has been charged, the said amount will be reversed back in your Card Account.
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Cancellations by the Customer 
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In case we receive a cancellation notice and the order has not been shipped by us, we shall cancel the order and refund the entire amount. The orders that have already been shipped out by us will not be cancelled and you will have to check our return policy on those orders. The customer agrees not to dispute the decision made by GFPL and accept GFPL's decision regarding the cancellation.